PhillyCAM "We Are Open" Updated Operation Policy & Procedures


Updated August 2, 2022

PhillyCAM strives to be forward thinkers in our community care and responsible leadership, so we recognize that COVID-19 is still a very real threat that has been affecting our friends and family. Now with the rising cases of another virus, Monkeypox, PhillyCAM wants to ensure all of the members who come through our doors, along with the community that they are a part of, stay safe and healthy. 

As new information becomes available, we want to emphasize our commitment through our  safety protocols, thoughtful systems, and the full acknowledgement of our shared circumstances. So, we ask that everyone, including ALL visitors, continue to wear an N-95 or KN-95 mask indoors to protect yourselves and our community. 

Together, as we’ve always been, we will keep each other safe!

More information on masking.

What Does This Look Like?

Our facility is open five days per week. Please note our opening days and hours:

  • Tuesdays and Thursdays - 2:00 pm - 8:00 pm 
  • Saturdays - 12 noon - 6:00 pm 

Tuesdays, Thursdays and Saturdays can be reserved for Studio productions, Media Lab use, and Equipment check-in/out.

There will be no studio or equipment reservations on Wednesdays and Fridays. Staff is available for assistance as needed by appointment ONLY.

  • We will not be open to the public on Mondays, but phone and email support will be available from 12 pm to 6 pm.
  • The Covid-19 Acknowledgement Form is a requirement for everyone to complete before entering the building . We will still maintain our Mask-on policy for everyone within the facilities, and everyone entering the building will be required to sign in electronically.
  • Mask Policy:
    • While PhillyCAM will not be requiring members to disclose vaccination status, we are requiring that anyone within PhillyCAM facilities wear one of the following face masks types:
      • Surgical mask
      • N95
      • KN95 or KF94
    • We will provide members/visitors with a surgical mask if they do not have one of the above type masks.
    • Any persons that refuse to wear a mask will be asked to leave. Anyone who has to be instructed multiple times to wear their mask properly (over the nose), will be asked to leave. 

Making An Appointment

Appointments are required  for members needing support on the Wednesdays and Fridays opening hours.  Please note, appointments must first be confirmed.

To make a standard appointment unrelated to a reservation, please email the appropriate staff person or, or call our offices at 267 639 5481. We intend to continue to handle these inquiries remotely whenever possible. 

  • See the Reservations Section below for more details.


Entry And Sign-in

Once in the building Members/Visitors must wear masks at all times. We will deny entry to anyone who is not wearing a mask. As aforementioned, surgical face masks will be provided.

Everyone must complete the electronic sign-ins once they enter the facility.


These are the steps to fulfill a reservation request for equipment:

  1. Complete a request form for equipment, facility, or both. The form will request basic information: (who, what, when, where, why, etc.), as well as inform them of the requirements and procedures for returning to PhillyCAM. 
    a) Staff will review the form and contact members if there are any questions. 
  2. Upon approval, members will be sent a link to create a reservation that ties to their project, including instructions the member will need to follow or complete before getting to PhillyCAM. 
  3. On the day of the reservation, you will receive a call from staff to verify they have reviewed and understood all information related to your visit.
  4. Members will inspect equipment at the checkout window and sign their reservation form before leaving the premises.


Field Equipment Reservations

All field equipment reservations pick and returns will be on the following days and times only.

  • Tuesdays and Thursdays  2:00 pm - 7:00 pm
  • Saturdays 12:00 pm - 5:00 pm

A reminder that Pick Up and Return Times will be staggered but must be adhered to — failure to comply may result in suspension.



After proper sign-in upon entry, members must follow social distancing protocol to request their pre-approved reservation. Members should stand in the area designated by floor tape.

Members must inspect all equipment and sign the reservation form, before exiting the building.



After proper sign-in on entry, members leave all equipment at the Equipment Room window following social distancing protocol. After staff inspects the equipment and answers any other requests the reservation agreement is signed. 


Space Reservations

The following will not be available for reservation until further notice:

  • Green Screen Studio
  • Tech Lounge
  • Community Room


Media Lab

  • Maximum occupancy of 6 people at any one time; masks must remain on at all times.
  • Reservations will be limited to a maximum of 3-4 hours per member per day.
  • Headphones or accessories needed will be noted carefully on the reservation form.
  • Members must use a pre-assigned computer station.       
  • Upon fulfillment of the reservation, staff will clean the workstation and equipment.
  • Before leaving the premises, members must return to the Equipment Room window for sign-out and equipment return.
  • PhillyCAM reserves the right to use the facility for Production Services for Hire but will prioritize member access.


Main Studio

  • Only one TV studio shoot per day will be confirmed.
  • We are  requiring signature of our COVID-19 Policy Member Acknowledgment form. Masks and other guidelines are still in place and will be enforced. Below are the guidelines and limitations to follow for using the Main Studio.

Reservations with a max of 4 persons

For reservations with a maximum of 4 persons including crew (Host, Guest, Camera, TD, Director, etc.) the following applies:
All hosts, guests, crew must be masked at all times.
PhillyCAM will provide surgical masks of the following types for anyone who does not have the required masks.

  • Surgical mask
  • N95
  • KN95 or KF94
  • Unmasked on-screen talent are only allowed at the time of taping
  • Any persons that refuse to wear a mask will be asked to leave. Anyone who has to be instructed multiple times to wear their mask properly (over the nose), will be asked to leave. 

Reservations of 5 to 15 persons max
Reservations with five (5) or more talent/guests/crew, etc. are considered exceptional at this time and therefore must receive additional staff review before being confirmed. In addition, given the current health risks involved the following will apply.

  • Proof of full vaccination for talent, crew, audience will be required in advance.
    Fully vaccinated individuals are persons who have completed one of the following; two Pfizer shots plus a booster, one Johnson & Johnson shot plus a booster, or one Moderna plus a booster shot.  
  • Maximum occupancy must exceed no more than 15 people including talent, crew, audience, etc. 
  • All audience members/crew must be masked at all times.
    PhillyCAM will provide surgical masks of the following types for anyone who does not have the required masks.
    • Surgical mask
    • N95
    • KN95 or KF94
  • Four (4) unmasked on-screen talent are allowed at the time of taping.
  • Member Pick-up/Return procedure at the Equipment room applies. 
  • Only the Producer or designated associated support may pick up and return equipment.
  • Except for electronic equipment, producing members are instructed to clean equipment before and after use including props used from the storage closet.

Notwithstanding the above adjustments to Main Studio requests, reservations considered exceptional are not guaranteed and PhillyCAM reserves the right to decline any requests which may pose risks to the community.


 Express Studio 

  • For single-person operation using Zoom, Streamyard, or other video conferencing apps. 
  • Limited to a maximum occupancy of 2 people at one time; masks must be worn at all times. 
    • 1 technical operator 
    • 1 on-screen talent 
    • Staff may support remote interviews with guests via our video conferencing tools.
  • Producing members must clean equipment before and after use; this includes props used from the storage closet. 


Radio Studio

WPPM radio producers must get approval from radio station staff before being able to return to the studio. There will be limited slots for live studio shows with priority being given to programmers who have been unable to produce their program remotely during the closure. 

  • The studio will be limited to a maximum occupancy of 2 people at one time; masks must be worn at all times.
  • No back-to-back live shows will be permitted in the studio. There will be a 1-hour gap between scheduled live programs.
  • No one is permitted to stay in the studio after their show unless it is to disinfect the space.
  • Producing members are required to clean equipment before and after use.  Cleaning products will be provided.

Working Together To Keep Everyone Safe

As a people-powered and community centered organization, PhillyCAM believes we all need to work together to prevent the spread of the virus. 

We encourage everyone to frequently hand wash. If soap and running water are not immediately available, provide alcohol-based hand rubs containing at least 60% alcohol.

PhillyCAM is committed to maintaining good housekeeping practices, including routine cleaning and disinfecting of surfaces, equipment, and other elements of the work environment throughout the day. 

Some additional practices we encourage everyone within the facility to uphold:

  • Increase the physical distance to at least 6 feet among employees and fellow members, and do not shake hands.
  • Avoid using other people’s phones, desks, offices, or other work tools and equipment, when possible.
  • Do not share food or beverages. No use of the kitchen for food, refrigeration, dishes, and cutlery will be permitted.
  • Any employee or member with symptoms of COVID-like illness should not come to PhillyCAM. If symptoms occur while at PhillyCAM, the employee or member should be isolated and then sent home immediately. 

If a member or staff person tests positive after having been at PhillyCAM they must notify Gretjen Clausing, Executive Director via email to